At Family Heating and Cooling, we truly care about our customers and are passionate about helping you. We are family owned and operated, providing the Colorado Springs area with professional, courteous and helpful service. We know what a great concern it is to have a comfort system that isn’t working properly. You can depend on Family to restore your family’s home comfort to the level you desire. More about us »
Family heating and cooling walks their talk when they say “you can always call family”. I appreciate the integrity of this company and their ability to fix any heating or cooling issues in your home. From our furnace, to our air conditioner, Family was able to diagnose and fix the problems quickly and efficiently. I truly appreciate and would highly recommend them for furnace, air conditioning, humidifier, or air filtration service and installation.
We had a functioning 20+ year old furnace that did not uniformly heat our home. Ken provided an estimate for a new system, but also honestly stated it might not solve all our issues. We elected to proceed with the purchase, and Ken and Mark did a very professional job installing a new Carrier furnace. Fortunately, this new system did solve all our issues. Family Heating and Cooling is an exceptional company and I highly recommend them.
Ken and Family Heating & Cooling really took the time to explain what they were doing and showed the value of there expertise. They took very good care of my house to make sure it stayed clean while they were working on it. I would refer them again and again.
I got several offers from other companies to put in the duct work in my basement and I chose to go with Ken and Mark. They did and outstanding job and were very professional. I would definitely recommend their services.
Ken came to help us with our AC last summer and just a maintenance check this summer. He is a true professional from the “old school” of business, when a hand shake could be trusted. Ken is not only our AC Professional, he is our Friend
~ Connie & John
Called them because my furnace went out. The repairman came within the hour and fixed it right. He was courteous and professional. Excellent company. I will recommend them to everyone without hesitation. A+++
Ken responded to email contact, even after hours, faster than I could get pizza delivered. The fix for our A/C on a hot July night was fast and cost less than most other HVAC companies charge standard even though it was an after-hours/emergency rate. I’d recommend FHaC to friends, neighbors, and family.
I had Family Heating and Cooling out to give me an estimate on installing air conditioning onto my existing furnace. Not only was Ken’s bid the lowest out of three other well known Springs companies but he took the time to sit down and explain different options and why he was recommending certain air conditioner units. I was given three different options, prices, and reasons to go with the unit I chose. The installation happened quickly and efficiently. Ken and his team arrived promptly, were very friendly, and stayed to answer any questions that I had. I highly recommend using Family Heating and Cooling.
Of course, I was out of town when the heater went out. Ken came out on short notice, spent a lot of time troubleshooting problem and explaining everthing to my wife and son. He then quickly repaired the problem (replaced blower motor). When I got home and inspected repair, I found it to be professionally done. When I called to followup on the repair, he spent almost a half hour explaining everything to me. I would recommend this company to anyone needing heating repair services.
I cannot begin to explain what a great job Ken and Mark did installing our new Carrier furnace. They were professional, clean, and very knowledgable. I plan on using them in the spring to also get a new A/C unit installed. I would recommend Family Heating and Cooling to everyone in the Colorado Springs area!