At Family Heating and Cooling, we truly care about our customers and are passionate about helping you. We are family owned and operated, providing the Colorado Springs area with professional, courteous and helpful service. We know what a great concern it is to have a comfort system that isn’t working properly. You can depend on Family to restore your family’s home comfort to the level you desire. More about us »
We had a functioning 20+ year old furnace that did not uniformly heat our home. Ken provided an estimate for a new system, but also honestly stated it might not solve all our issues. We elected to proceed with the purchase, and Ken and Mark did a very professional job installing a new Carrier furnace. Fortunately, this new system did solve all our issues. Family Heating and Cooling is an exceptional company and I highly recommend them.
Ken came to help us with our AC last summer and just a maintenance check this summer. He is a true professional from the “old school” of business, when a hand shake could be trusted. Ken is not only our AC Professional, he is our Friend
~ Connie & John
Ken and Family Heating & Cooling really took the time to explain what they were doing and showed the value of there expertise. They took very good care of my house to make sure it stayed clean while they were working on it. I would refer them again and again.
I cannot begin to explain what a great job Ken and Mark did installing our new Carrier furnace. They were professional, clean, and very knowledgable. I plan on using them in the spring to also get a new A/C unit installed. I would recommend Family Heating and Cooling to everyone in the Colorado Springs area!
Of course, I was out of town when the heater went out. Ken came out on short notice, spent a lot of time troubleshooting problem and explaining everthing to my wife and son. He then quickly repaired the problem (replaced blower motor). When I got home and inspected repair, I found it to be professionally done. When I called to followup on the repair, he spent almost a half hour explaining everything to me. I would recommend this company to anyone needing heating repair services.
Service is FANTASIC! Don’t even think about calling anyone else to fix your furnace! Ken will get the job done right the 1st time and on time at a great price! You should call right now!
Extremely prompt (20 minutes from my first call), and exceded all expectations to not only fix the issue, but give the system a preventive check (replaced both filters, cleaned parts) and recommend future maintenance without being the least bit pushy. I would recommend them to anyone needing HVAC assistance, and plan to use them in the future.
Family Heating and Cooling is an honest ethical shop. They actually care about their clients and treat them as actual human beings. This establishment is a breath of fresh air for this industry. I wish every company provided the type of service you get here. Whether you need to have your heating, cooling, or humidifying systems installed or serviced, you need to give this place a call.
I had Family Heating and Cooling out to give me an estimate on installing air conditioning onto my existing furnace. Not only was Ken’s bid the lowest out of three other well known Springs companies but he took the time to sit down and explain different options and why he was recommending certain air conditioner units. I was given three different options, prices, and reasons to go with the unit I chose. The installation happened quickly and efficiently. Ken and his team arrived promptly, were very friendly, and stayed to answer any questions that I had. I highly recommend using Family Heating and Cooling.
The Best in Colorado Springs!!!!!! We will never use anyone else. Ken is the extremely professional and friendly. Ken installed a Carrier Air Conditioner this past summer and went above and beyond what was necessary. He moved rocks and landscaping to make sure it even looked nice!! He also did our furnace cleaning recently and did a fantastic job. No worries this winter not having heat. We highly recommend Family Heating and Cooling to everyone. If you want a job done right call them today..