At Family Heating and Cooling, we truly care about our customers and are passionate about helping you. We are family owned and operated, providing the Colorado Springs area with professional, courteous and helpful service. We know what a great concern it is to have a comfort system that isn’t working properly. You can depend on Family to restore your family’s home comfort to the level you desire. More about us »
I cannot begin to explain what a great job Ken and Mark did installing our new Carrier furnace. They were professional, clean, and very knowledgable. I plan on using them in the spring to also get a new A/C unit installed. I would recommend Family Heating and Cooling to everyone in the Colorado Springs area!
Absolutely Excellent in all areas, customer service, knowledge of his trade and ability to get the job done correctly in a timely manner at a reasonable price. I highly recommend Family Heating and Cooling to all of my family and friends. You will too!
Extremely prompt (20 minutes from my first call), and exceded all expectations to not only fix the issue, but give the system a preventive check (replaced both filters, cleaned parts) and recommend future maintenance without being the least bit pushy. I would recommend them to anyone needing HVAC assistance, and plan to use them in the future.
Service is FANTASIC! Don’t even think about calling anyone else to fix your furnace! Ken will get the job done right the 1st time and on time at a great price! You should call right now!
Work ethick was the best I have ever experienced. After 40 years in the construction business it was refreshing to watch these men complete their tasks as promised.
I got several offers from other companies to put in the duct work in my basement and I chose to go with Ken and Mark. They did and outstanding job and were very professional. I would definitely recommend their services.
Family heating and cooling walks their talk when they say “you can always call family”. I appreciate the integrity of this company and their ability to fix any heating or cooling issues in your home. From our furnace, to our air conditioner, Family was able to diagnose and fix the problems quickly and efficiently. I truly appreciate and would highly recommend them for furnace, air conditioning, humidifier, or air filtration service and installation.
Of course, I was out of town when the heater went out. Ken came out on short notice, spent a lot of time troubleshooting problem and explaining everthing to my wife and son. He then quickly repaired the problem (replaced blower motor). When I got home and inspected repair, I found it to be professionally done. When I called to followup on the repair, he spent almost a half hour explaining everything to me. I would recommend this company to anyone needing heating repair services.
Called them because my furnace went out. The repairman came within the hour and fixed it right. He was courteous and professional. Excellent company. I will recommend them to everyone without hesitation. A+++
We had a functioning 20+ year old furnace that did not uniformly heat our home. Ken provided an estimate for a new system, but also honestly stated it might not solve all our issues. We elected to proceed with the purchase, and Ken and Mark did a very professional job installing a new Carrier furnace. Fortunately, this new system did solve all our issues. Family Heating and Cooling is an exceptional company and I highly recommend them.