At Family Heating and Cooling, we truly care about our customers and are passionate about helping you. We are family owned and operated, providing the Colorado Springs area with professional, courteous and helpful service. We know what a great concern it is to have a comfort system that isn’t working properly. You can depend on Family to restore your family’s home comfort to the level you desire. More about us »
They replaced our furnace and installed an air conditioner. Ken and Mark worked diligently and professionally. I felt confidant that I was getting honest and fair service. I would recommend them to anyone.
We had a functioning 20+ year old furnace that did not uniformly heat our home. Ken provided an estimate for a new system, but also honestly stated it might not solve all our issues. We elected to proceed with the purchase, and Ken and Mark did a very professional job installing a new Carrier furnace. Fortunately, this new system did solve all our issues. Family Heating and Cooling is an exceptional company and I highly recommend them.
I cannot begin to explain what a great job Ken and Mark did installing our new Carrier furnace. They were professional, clean, and very knowledgable. I plan on using them in the spring to also get a new A/C unit installed. I would recommend Family Heating and Cooling to everyone in the Colorado Springs area!
Work ethick was the best I have ever experienced. After 40 years in the construction business it was refreshing to watch these men complete their tasks as promised.
Extremely prompt (20 minutes from my first call), and exceded all expectations to not only fix the issue, but give the system a preventive check (replaced both filters, cleaned parts) and recommend future maintenance without being the least bit pushy. I would recommend them to anyone needing HVAC assistance, and plan to use them in the future.
Ken was very knowledgeable and helped us make a great selection for a new furnace. The work was done on schedule and took less time than expected. The system is working perfectly and has improved the comfort of our home. Ken was reasonably priced, competent, prompt and pleasant. I would highly recommend him for any of your heating and cooling needs
Of course, I was out of town when the heater went out. Ken came out on short notice, spent a lot of time troubleshooting problem and explaining everthing to my wife and son. He then quickly repaired the problem (replaced blower motor). When I got home and inspected repair, I found it to be professionally done. When I called to followup on the repair, he spent almost a half hour explaining everything to me. I would recommend this company to anyone needing heating repair services.
Family Heating and Cooling is an honest ethical shop. They actually care about their clients and treat them as actual human beings. This establishment is a breath of fresh air for this industry. I wish every company provided the type of service you get here. Whether you need to have your heating, cooling, or humidifying systems installed or serviced, you need to give this place a call.
Service is FANTASIC! Don’t even think about calling anyone else to fix your furnace! Ken will get the job done right the 1st time and on time at a great price! You should call right now!
Ken and Family Heating & Cooling really took the time to explain what they were doing and showed the value of there expertise. They took very good care of my house to make sure it stayed clean while they were working on it. I would refer them again and again.