At Family Heating and Cooling, we truly care about our customers and are passionate about helping you. We are family owned and operated, providing the Colorado Springs area with professional, courteous and helpful service. We know what a great concern it is to have a comfort system that isn’t working properly. You can depend on Family to restore your family’s home comfort to the level you desire. More about us »
Absolutely Excellent in all areas, customer service, knowledge of his trade and ability to get the job done correctly in a timely manner at a reasonable price. I highly recommend Family Heating and Cooling to all of my family and friends. You will too!
Ken was very knowledgeable and helped us make a great selection for a new furnace. The work was done on schedule and took less time than expected. The system is working perfectly and has improved the comfort of our home. Ken was reasonably priced, competent, prompt and pleasant. I would highly recommend him for any of your heating and cooling needs
Of course, I was out of town when the heater went out. Ken came out on short notice, spent a lot of time troubleshooting problem and explaining everthing to my wife and son. He then quickly repaired the problem (replaced blower motor). When I got home and inspected repair, I found it to be professionally done. When I called to followup on the repair, he spent almost a half hour explaining everything to me. I would recommend this company to anyone needing heating repair services.
Family heating and cooling walks their talk when they say “you can always call family”. I appreciate the integrity of this company and their ability to fix any heating or cooling issues in your home. From our furnace, to our air conditioner, Family was able to diagnose and fix the problems quickly and efficiently. I truly appreciate and would highly recommend them for furnace, air conditioning, humidifier, or air filtration service and installation.
Family Heating and Cooling is an honest ethical shop. They actually care about their clients and treat them as actual human beings. This establishment is a breath of fresh air for this industry. I wish every company provided the type of service you get here. Whether you need to have your heating, cooling, or humidifying systems installed or serviced, you need to give this place a call.
Ken responded to email contact, even after hours, faster than I could get pizza delivered. The fix for our A/C on a hot July night was fast and cost less than most other HVAC companies charge standard even though it was an after-hours/emergency rate. I’d recommend FHaC to friends, neighbors, and family.
They replaced our furnace and installed an air conditioner. Ken and Mark worked diligently and professionally. I felt confidant that I was getting honest and fair service. I would recommend them to anyone.
I cannot begin to explain what a great job Ken and Mark did installing our new Carrier furnace. They were professional, clean, and very knowledgable. I plan on using them in the spring to also get a new A/C unit installed. I would recommend Family Heating and Cooling to everyone in the Colorado Springs area!
I had Family Heating and Cooling out to give me an estimate on installing air conditioning onto my existing furnace. Not only was Ken’s bid the lowest out of three other well known Springs companies but he took the time to sit down and explain different options and why he was recommending certain air conditioner units. I was given three different options, prices, and reasons to go with the unit I chose. The installation happened quickly and efficiently. Ken and his team arrived promptly, were very friendly, and stayed to answer any questions that I had. I highly recommend using Family Heating and Cooling.
OUTSTANDING SERVICE, FRIEDNLY WORKERS – Family heating and cooling is a PHENOMENAL company to have around when the heating in the house goes “kaput.” The staff are very friendly and they get the job done with integrity, carefulness, compassion and a need to please the customer. I would recommend FAMILY HEATING AND COOLING to anyone who needs a new furnace.